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Terms & Conditions


This website is operated by Nicola McCallum operating as a sole trader in the United Kingdom. Throughout the
site, the terms “we”, “us” and “our” refer to Nicola McCallum.
Nicola McCallum provides this website and including all information, tools, and services available from this site
to you, the user, based upon your acceptance of all terms, conditions, policies, and notices stated herein.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound
by the following terms and conditions (“Terms of Service”).
These Terms of Service apply to all users of the site, including without limitation users who are browsers,
vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any
part of the site, you agree to be bound by these Terms of Service.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or
use any services.

Any new features or tools or products which are added to the current store shall also be subject to these
Terms of Service.
This is the most current version of the Terms of Service. We reserve the right to update, change or replace any
part of these Terms of Service by posting updates and/or changes to our website.
It is your responsibility to check this page periodically for changes. Your continued use of or access to the
website following the posting of any changes constitutes acceptance of those changes.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or
province of residence, or that you are the age of majority in your state or place of residence and you have
given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service,
violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.

General Conditions
You understand that your content may be transferred unencrypted and involve (a) transmissions over various
networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service,
or access to the Service or any contact on the website through which the service is provided, without express
written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect
these Terms.

Accuracy of Information

The material on this site is provided for general information only and should not be used as the sole basis for
making decisions without consulting primary, more accurate, more complete, or more timely sources of
information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information which is provided for your reference only.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any
information on our site. You agree that it is your responsibility to monitor changes to our site.

We reserve the right at any time to modify or discontinue the Service without notice at any time. Prices for our
products are subject to change without notice.

Products may have limited quantities and are subject to return or exchange only according to our Return
Policy. View our Return Policy here.
We make every effort to display accurately the colours and images of our products that appear on this
website. We cannot guarantee that your computer monitors display of these colours will be accurate.
We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We
reserve the right to limit the quantities of any products that we offer for sale.
All descriptions of products pricing are subject to change at any time without notice, at our sole discretion.
We reserve the right to discontinue any product at any time.
Any offer for any product or service made on this site is exclusively for this site and for no other site or sales
channel or store.
We do not warrant that the quality of any products, services, information, or other material purchased or
obtained by you will meet your expectations.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel
quantities purchased.
If we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing
address/phone number provided at the time the order was made.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by resellers or
You agree to provide current, complete, and accurate purchase and account information for all purchases
made at our store.
You agree to promptly update your account and other information, including your email address and payment
information so that we can complete your transactions and contact you as needed.

Your submission of personal information through the store is governed by our Privacy Policy. View our Privacy
Policy here.

Errors and omissions
From time to time there may be information on our site that contains typographical errors, inaccuracies, or
omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, and

We will seek to correct any errors, inaccuracies or omissions promptly, and to change or update information,
including the cancellation of orders based on such inaccurate information, without prior notice (including after
you have submitted your order).

We undertake no obligation to update, amend or clarify information except as required by law.
Prohibited use
In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the site
or its content or our products or our brand:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, central, provincial or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender,
sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that
will affect the functionality or operation of the Service or of any related website, other websites, or the
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) to interfere with or circumvent the security features of the Service or any related website, other websites,
or the Internet. We reserve the right to terminate your use of this website and our Service for violating (or for
an attempted violation) against any of the prohibited uses.
Limitation of liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure,
or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or
You agree that from time to time we may remove the service for indefinite periods of time or cancel the
service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk.
The service and all products delivered to you through the service are (except as expressly stated by us)
provided is as is and is available for your use, without any representation, warranties, or conditions of any
kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable
quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service
providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or
consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of
data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict
liability or otherwise, arising from your use of any of the service or any products procured using the service, or
for any other claim related in any way to your use of the service or any product, including, but not limited to,

any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the
service or any content (or product) posted, transmitted, or otherwise made available via the service, even if
advised of their possibility.

You agree to indemnify, defend and hold harmless us and our parent, subsidiaries, affiliates, partners, officers,
directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees,
harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or
arising out of your breach of these Terms of Service or the documents they incorporate by reference or your
violation of any law or the rights of a third-party.

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision
shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable
portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the
validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination
of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these
Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease
using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of
these Terms of Service, we also may terminate this agreement at any time without notice and you will remain
liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access
to our Services (or any part thereof).

Entire agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a
waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service
constitutes the entire agreement and understanding between you and us and govern your use of the Service,
superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or
written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting

Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by
and construed in accordance with the laws of England & Wales.

Contact information
Questions about the Terms of Service should be sent to us below.

Returns Policy

Returns Policy

If you decide that the product you purchase from us isn’t right, you can return it in the condition in which it was received within 30 days of the date of purchase, and we will refund the cost of the item.


The refund will be through the method in which you paid for your item(s). It may take 14 days to process your refund


If within 6 months of the date of purchase you find your product has a manufacturing fault, we will replace the item free of charge; or you can exchange it for another item of the same value.


You will need to inform us by email of the reason why you are not satisfied or wish to return the item, and then courier the item back to us at the address below.  We accept not responsibility of liability for items lost while being returned to Loveday. We will inform you once we receive the item at our address.


This does not affect your statutory rights.


Email for returns:


Address for returns:

Hessey Farm



YO42 1QY

Maintainance & Care Instructions

This item is made from 100% P.E.T recycled plastic. It can be placed indoors or outdoors – but bear in mind that colours will, in time, fade with repeated sun exposure. Place your rug in a dry, well-ventilated location. Never allow it to stand in water or sit on a hardwood floor which has not cured completely. Never fold your rug to store it – roll up the rug and wrap it in cloth (never an airtight bag) for protection. This rug is 100% recyclable.

To clean, vacuum regularly on a low-power setting,  using a vacuum cleaner without a beater brush, to prevent debris from settling into roots of fibres. For best results, vacuum from different directions, making several passes over the area, Remove spills immediately; if liquid, blot clean by pressing a sponge or flannel firmly around the spill to absorb as much as possible. We recommend you regularly rinse with an outdoor hose and mild soap. For stains which are difficult to remove we recommend professional cleaning.

Maintenance & Care

Shipping Information

Our products are made in India and can be shipped to (almost) any address in the world. Get in touch to see if we deliver to you and how much it will cost.

Shipping Information
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